Privacy Policy
Last updated: November 21, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
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- Account means a unique account created for You to access our Service or parts of our Service.
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- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
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- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Synchron Uhren Manufaktur GmbH, Meytengasse 27, 1130 Vienna, Austria.
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- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
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- Country refers to: Austria
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- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
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- Personal Data is any information that relates to an identified or identifiable individual.
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- Service refers to the Website.
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- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
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- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
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- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
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- Synchron Uhrenmanufaktur GmbH
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- Meytensgasse 27, 1130 Vienna, Austria
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
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- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
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- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on
TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
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- Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
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- Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
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- Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
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- To provide and maintain our Service, including to monitor the usage of our Service.
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- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
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- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
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- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
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- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
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- To manage Your requests: To attend and manage Your requests to Us.
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- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
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- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
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- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
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- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
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- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
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- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
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- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
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- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
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- Comply with a legal obligation
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- Protect and defend the rights or property of the Company
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- Prevent or investigate possible wrongdoing in connection with the Service
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- Protect the personal safety of Users of the Service or the public
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- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
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- By email: info@synchronusa.com
Dane –
Will this be available in 22mm?
Synchron Store Admin –
Yes, the 22mm will become available in October 2019
Synchron Store Admin –
Yes, in a few weeks
Synchron Store Admin –
Please sign up for the newsletter to be informed as it becomes available
Yuval –
Hi, could you specify the exact length of each part of the strap, and thickness please,
Yuval
Synchron Store Admin –
usable length is 185mm, and overall length is 215mm
Synchron Store Admin –
It is on the product page, here you go
Lug width :20mm
Total usable length: 185mm, overall length: 210mm,
long side: 125mm , short side: 85mm
Width: 20mm at the lug and tapers to a 16mm
parv –
I have a Citizen dive watch with 2mm spring bars. Can the Tropic strap be used over 2mm thick spring bars? If not, do you have spring bars that will fit with ends (that go into the lugs) around 1.18-1.19mm thick?
Sam Kaddoura (verified owner) –
How thick is the strap please
kim Hurup –
Any chance for a 23mm tapering to 20mm an the buckle end? Would be a perfect match for my Blancpain Fifty Fathoms.
Best regards from Sweden
Kim
Ted Plyler –
Are springbars included? If not what diameter is recommended?
Paul –
The newsletter shows that only 3 colors (black, blue and green) are available. But the ordering page has total 6 color options. Are brown, orange and yellow straps in stock now? Thanks.
Synchron Store Admin –
All 5 colors are available in 20mm
Blain –
Will you consider producing shorter straps in the future? It’s impossible to find a properly sized rubber strap for people with smaller wrists these days.
Synchron Store Admin –
Hi, all 6 listed colors are available, black, brown, NATO green, chocolate brown, orange and yellow
Luis G –
I would also be interested in a shorter length version as well! A 70- 105 or 70-110 would be awesome!
David –
Please make 18 or 19 mm, for us vintage watch guys. Thx
emui –
23 mm available pls? thank you!
RW –
Another request here for a shorter version, thanks.
Paul –
Will there be an 18mm version?
Martin Issing –
Please make this available in 19mm lug width to fir all the vintage dive watches out there.
D.L. –
Please let me know when you release the 22mm version of the tropic rubber strap in black.
GH –
Hi. Will 19mm eventually be available?
Andre (verified owner) –
How about 24mm? At least in black.
Fel –
beautiful strap in size 22 and with holes in the handles for the Seiko fat spring bar? thank you and greetings
Fel –
beautiful strap will there be the possibility to have it for spring bar fat Seiko? good day
Ramón –
Hi. In the 22 mm strap, what is the measure of the part that goes in the loop? Thank you.
Zach Phillips (verified owner) –
Any chance there will be a 19mm version someday, at least in black?
Tim –
What is the maximum spring bar thickness (mm) that will fit through these? 1.5, 2.0, 2.5? Thanks!
Engi –
Hello, please those Tropic straps, if purchased in Europe, are shipped from Europe ? Is the price available in euro ?
Ray –
A shorter version would be ideal, as well as a traditional buckle that would also prevent keeper from sliding out.
Vincent –
Like numerous others, I request as well a “short length” strap for those of us with smaller wrists. Thank you.
Synchron Store Admin –
The shorter strap is currently in the works, thank you for your feedback
John –
Thanks for the prompt reply. 85 mm shorter part is still too long for those sub-7″ wrist. I appreciate the effort anyway. If you could offer 70 X 105, I bet you will have a more orders online.
JP –
I agree, 85mm is too long. 70mm or 75mm would be much better.
Will the shorter straps be offered in the 22mm version too? I find shorter 22mm rubber straps impossible to find.
Thank you.
Brian –
What will the 22mm version taper to at the buckle? Will it have the same 4mm taper (e.g., 22mm –> 18mm)?
Synchron Store Admin –
Yes, the 22mm strap will taper to 18mm
Lif –
Hi,
Will you ship to Europe, to France more specifically? Do they fit to Seiko 2.5mm spring bars?
pokey074 –
Does this come with spring bars? What size fits?
Raoul –
Add me to the long list of people looking for a shorter strap.
Josh –
Will the 20mm fit the Seiko 6105 Diver? It takes 19mm, but wonder if it would squeeze.
Synchron Store Admin –
Hi Josh, yes, it will fit well
Hesten –
Can’t wait for the 22mm in nato green 😀
Synchron Store Admin –
coming soon
Rick B. –
Will you be making 21mm as well as quick release rubber straps similar to Farer and Chris Ward?
Synchron Store Admin –
Hi, no plans for a 21mm strap because 22mm straps fit very well on 21 lugged watches, but probably for a quick release option
shamim –
i am thinking of using this with Rolex batman 116710BLNR , will it be compatible?
Synchron Store Admin –
Yes, the 116710BLNR has 20mm lugs and the 20mm Tropic should fit
John Babel –
Will any of your bands fit the Oris Maldives Limited edition? Band is not straight across, but rather is notched smaller in middle of band – pin runs through the notched part of band)
Synchron Store Admin –
No, the Oris Maldives needs a proprietary strap
Andy Parker (verified owner) –
Will you be offering 19mm options, please? If so, could you provide a timescale for these? Thanks.
Synchron Store Admin –
Hi, not on the short term plan, the 20mm will fit perfectly on 20mm lugs, try it out free and you will see
Frederik Dalum –
Hello,
Will there be a 22 mm green available? One for the Seiko SKX series.
Thank you very much,
Frederik
Synchron Store Admin –
Yes, all 20mm colors will be availble
D.L. –
which width of your tropic strap would fit on a 21mm lug to lug watch, given that you have a 20mm and soon a 22mm width?
Synchron Store Admin –
Hi, the 22mm will fit well
michael.burch13 (verified owner) –
Love the new Tropic strap. The material is more supple, not unlike the ISOfrane and very comfortable against the wrist. I also appreciate that it comes with two strap keepers. Use them both or safekeep one for the future. I hope you have plans for a white as well as other colors? Thanks and keep up the good works!
Oliver –
Do you have a date when the 22mm tropic will be on sale?
Synchron Store Admin –
Hi, coming December 2019
tony –
22mm Blue Strap – when can we expect it to be release?
Synchron Store Admin –
Hi, coming December 2019, now postponed to March 2020
Eystein Cato Wang –
When will the 22mm be available?
Vlad –
Any updates on the short version of the strap?
TomFugger –
Please make it 21mm as well! Thx
FREDERIC –
When will the 19mm be available ?
Enalto –
I am fond of these straps but my two divers have 19 mm. lugar width !!!
I’m wondering when you’ll release straps with that lug width.
Steve –
Need 22mm. Anytime soon?
HWS –
Hi, any updates on the ETA for when the shorter length 20mm strap will be available? Thanks!
Samy –
Hi
When will the short version become available?
Thanks
LEE RAPPEPORT –
What’s the problem with making 22 & 24mm straps…..
Synchron Store Admin –
There is absolutely no problem making more sizes, they are in the works
PF (verified owner) –
When can we expect the release of 22 mm/24 mm straps and are other types of tropic (for example, the racing type with large holes) in the works as well?